Influence, Assertiveness and Self-Confidence

/Influence, Assertiveness and Self-Confidence

Influence, Assertiveness and Self-Confidence Training

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    • To enable managers to develop, start to practise and use proven techniques for great results;
    • To learn the skills to project a more positive, confident image, use a range of assertive techniques to handle day to day management challenges, be able to say no, and develop the mindset to make the most of opportunities.
    • To acquire  tools to build resilience and strategies to challenge negative thinking.


    Your key takeaways:

    • How to put over a point of view in an empathetic way without backing down
    • How to say no
    • How to make requests
    • How to buy time and think on your feet
    • How to disagree and state views
    • How to stay calm
    • How to contribute confidently and productively at meetings
    • How to give praise
    • How to receive praise
    • How to give criticism
    • How to respond to unjustified criticism
    • Dealing with covert aggression
    • How to express justified anger
    • How to deal with and diffuse anger in others
    • How to use your ‘inner dialogue’ for transformational results
    • How to improve work life by dealing with ‘imposter syndrome’
    • Steps to strengthen resilience to setbacks, let-downs, and disappointments
    • Understanding choices of behaviour
    • Understanding why managers react and respond inappropriately at times
    • Defining aggression, submission and assertiveness
    • Understanding physiological and biochemical responses to a real or perceived threat
    • The fight or flight response
    • Understanding rights and responsibilities
    • Deciding to validate or reject social, parental, gender conditioning which guides behaviour
    • Mindset matters – and how to develop a more positive one
    • A powerful action plan

    phone and email Picture1 (2)0845 165 6269


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    Here’s What Our Influence, Assertiveness and Self-Confidence Course Covers

    • How assertiveness is a life skill and is linked to success, self-confidence and self esteem
    • How to use assertiveness techniques to be more successful
    • Why and how assertiveness is different to aggression and submission
    • A range of key techniques and skills to gain more respect and confidence
    • How to generate win/win outcomes when dealing with difficult situations, challenging  conversations with colleagues, senior managers, clients and customers
    • How to communicate in a clear, direct style, without being aggressive, demanding or submissive, or letting others get their own way at your expense
    • How to deal with manipulation, game-playing and hidden agendas
    • Strategies for developing a positive mindset
    • How to say no, make requests, state your view, think on your feet, stay calm and positive, disagree constructively and many more techniques
    • How to use physiology and tone and other confidence building strategies
    • Tips and techniques for developing resilience
    • How to get rid of ‘imposter syndrome’

    Our Assertiveness, Influence and Self Confidence Training Is The Perfect Solution For Managers who want to feel confident and in control

    We’ve specifically designed this course to help managers boost their self confidence, influence and self-esteem to cope with a range of challenging situations at work.
    Our programme will boost personal effectiveness when communicating and influencing others.


    Delegates will return to work knowing how to communicate in a clear, direct, authentic style, without being aggressive, demanding or submissive, or letting others get their own way at their expense.


    Not only will it boost confidence and develop a really useful set of skills and techniques, it will also help with increasing resilience and reducing ‘imposter syndrome’ .  That’s the nagging feeling many people have that they’re nowhere near as good at their job as people seem to think, and that any day now they’ll be found out!


    Imagine knowing that despite what you feel inside, you possess a brilliant set of skills and techniques that will enable you to communicate in a way that often generates a win/win outcome.


    Think about what it will feel like to be able to think on your feet, be able to express your views, including saying No when you have to, and keep your self-respect intact.  How would that help you in your day to day work challenges?  What might it mean for your career progression?  You could even find yourself using some of these assertiveness skills and techniques outside of work too.


    The Methods We’ll Use And The Benefits To You

    Our delivery methods are uniquely different from other learning providers.


    We’ve always been about achievement, not just the learning.  Our approach is to deliver intensive, high impact and inspirational events that will make a difference to performance and success.


    We choose to combine expert trainer-led sessions with other blended learning tools, including simulations, interactive theatre and practice.  Core methods also include paired work, quizzes, questionnaires group discussion and reflective journaling.


    We don’t waste your time and money with endless meaningless exercises and unfocussed group discussions but focus on approaches that fast track learning and change.  Unlike other learning providers we also include an accountability partner system to help transfer and sustain the learning back at work.


    Leading Light Learning ensures methods that:

    • Cater for different learning styles
    • Take into account how adults learn
    • Overcome any barriers to learning
    • Create a focussed but enjoyable experience
    • Help the transfer of learning and make training stick back at work
    • Respect equality and diversity in the workplace
    • Demonstrate an immediate return on investment


    Here’s what to do next

    If you are looking for a high impact, practical expert solution to train managers in assertiveness, influence and self-confidence then our programme is the perfect solution for you.


    Please enter your details in the contact form at the foot of this page and in return you’ll get a response from one of our Client Solutions Managers who will be able to provide you with a complete proposal for the programme based on your specific requirements.


    Alternatively if you’d like to call us you can contact us on 0845 165 6269 and you’ll be immediately assigned a Client Solutions Manager who’ll take care of your project.


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