Handling underperformance

/Handling underperformance

Handling Underperformance Training

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    • To provide a high impact, intensive and very practical learning event that can transform how under-performance problems are dealt with in your business;
    • To demonstrate alternatives to a ‘difficult’ conversation’ and the usual 1:1 and coaching techniques;
    • To enable managers to discover the power of counselling techniques, which once learnt and practised are empowering for both manager and the under-performing member of the team and deliver significant improvements;
    • Once described as “the most powerful and useful course on performance management that I have ever been on ‘ by one of our delegates this training will help team leaders and managers at all levels learn and apply strategies and techniques that can resolve performance problems without having to resort to formal channels.


    Here’s What Our Handling Underperformance Training Covers

    • How to recognise the signs and signals of a performance problem
    • A powerful counselling approach to understand and resolve  performance problems as quickly as possible
    • What workplace counselling means and involves
    • Identifying types of situation where a counselling approach may help
    • Recognising other management approaches used and possible drawbacks of these
    • Benefits of counselling skills
    • Learning and practising the key skills
    • The stages and structure for effective workplace counselling
    • A range of techniques to support under-performing staff to find solutions  to improve their performance
    • Opportunity to practise the skills and develop an appropriate action plan to use
    • Gain powerful tools which may well prevent issues escalating to disciplinary, conduct, and capability routes

    We can also include in the training the opportunity to work with a selection of relevant scenarios such as:

    • Managing a poor performer
    • Motivation
    • Appraisal/career development
    • Conflict resolution
    • Managing absence

    phone and email Picture1 (2)0845 165 6269


    phone and email Picture1 (3)enquiries@leadinglightlearning.com

    Our Handling Underperformance Training Course Is The Perfect Solution For Managers Who Have To Deal With This Challenging Issue

    It’s so stressful and time-consuming isn’t it when there is underperformance in a team, particularly if it escalates to formal processes.


    How would you like to prevent performance issues from escalating?


    Imagine if your managers had the skills to detect early signs and symptoms of potential performance problems…and deal with them effectively.  It would be good wouldn’t it?


    And imagine that they could develop some ‘must-have ‘skills and techniques and the confidence they need to deal with these difficult conversations with their team members.


    They’d be able to prevent situations escalating into full blown performance management which can be so costly, time-consuming and damaging to team morale.


    And on the rare occasions when it goes down a formal route, your managers would know they had done everything they could to help resolve the issue early on.


    Knowing how to use performance counselling skills and techniques enables managers to come across in a sensitive, caring, yet powerful way and they will be amazed at how successful they become at nipping performance issues in the bud.


    So if your business is serious about performance management and supporting managers in addressing and resolving performance issues with staff  by learning these powerful strategies and advanced skills which don’t come naturally, then our unique handling underperformance training is the perfect solution.


    The Methods We’ll Use And The Benefits To You

    Our delivery methods are uniquely different from other learning providers.


    We’ve always been about achievement, not just the learning.  Our approach is to deliver intensive, high impact and inspirational events that will make a difference to performance and success.


    We choose to combine expert trainer-led sessions with other blended learning tools, including simulations, interactive theatre and practice.  Core methods also include paired work, quizzes, questionnaires group discussion and reflective journaling.


    We don’t waste your time and money with endless meaningless exercises and unfocussed group discussions but focus on approaches that fast track learning and change.  Unlike other learning providers we also include an accountability partner system to help transfer and sustain the learning back at work.


    Leading Light Learning ensures methods that:

    • Cater for different learning styles
    • Take into account how adults learn
    • Overcome any barriers to learning
    • Create a focussed but enjoyable experience
    • Help the transfer of learning and make training stick back at work
    • Respect equality and diversity in the workplace
    • Demonstrate an immediate return on investment


    Here’s what to do next

    If you are looking for a high impact, practical expert solution to train managers in handling underperformance then our programme is the perfect solution for you.


    Please enter your details in the contact form at the foot of this page and in return you’ll get a response from one of our Client Solutions Managers who will be able to provide you with a complete proposal for the programme based on your specific requirements.


    Alternatively if you’d like to call us you can contact us on 0845 165 6269 and you’ll be immediately assigned a Client Solutions Manager who’ll take care of your project.


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